How should direction from the City be interpreted according to the Agreement?

Interpreting direction from the City as guidance on policy and the desired outcome of the work aligns with the intent of the Agreement. This interpretation emphasizes that while the City provides overarching goals and necessary frameworks, it allows for flexibility in how those objectives are achieved. This means contractors can exercise their judgment and expertise in the implementation of services based on the provided context, rather than strictly following detailed instructions or mandates.

This approach supports a collaborative environment where the City communicates its priorities and expectations, leading contractors to focus on the broader goals rather than rigid, prescriptive methods. It recognizes that specialized contractors have the skills to determine the best means to achieve those desired outcomes based on the policies outlined by the City. In contrast, other interpretations, such as viewing the direction as a strict requirement or as suggestions that can be ignored, might undermine the important balance between guidance and professional discretion that is essential for effective service delivery.